How personal information, uploaded documents and order details are handled. This page explains the process in clear language so you can make an informed decision before sharing a requirement.
The information below is written for practical use. Where an order is involved, the approved brief and quotation provide the specific scope for that requirement.
We may collect contact details, requirement information, uploaded files, payment references and communications needed to provide support.
Contact the support team if you need clarification about how this condition applies to your enquiry or order.
Information is used to review enquiries, provide quotations, manage orders, deliver support, resolve concerns and meet legal obligations.
Contact the support team if you need clarification about how this condition applies to your enquiry or order.
Reasonable safeguards are used to protect information. Records are retained only as needed for service, security, accounting and legal purposes.
Contact the support team if you need clarification about how this condition applies to your enquiry or order.
You may contact support to request access, correction or deletion where applicable. Some records may need to be retained for legal or fraud-prevention reasons.
Contact the support team if you need clarification about how this condition applies to your enquiry or order.
Share your requirement with our support team and include your order reference when applicable.
Contact Support Order NowHello! Choose a topic below or type a short question. For an existing order, please use the private Order Chat inside My Account.
